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Your Privacy Our top priority

Every piece of your information is completely secure on rumy91. We never sell your personal data to third parties. This Privacy Policy explains how your data is collected and kept safe.

Last updated: January 1, 2026
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Rumy91 (rumy91.com) A trusted online gaming and betting platform in Bangladesh. We believe your privacy is a fundamental right. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe. Please read this policy carefully before creating an account on rumy91 — by using the platform, you are agreeing to its terms.

1

What information we collect

We collect various types of information when you create an account and use our services on rumy91. This information comes from three main sources: details you provide directly, data collected automatically from your device and browser, and information received from third parties such as payment processors.

Data Types Example Source
Identity Information Full name, date of birth, national ID number You directly
Contact Information Mobile number, email address You directly
Financial information Mobile banking number, transaction history You directly
Technical Information IP address, device model, browser Automated
Usage Data Game history, login times, betting details Automated
Verification Data ID document photo, selfie KYC process
Collection of sensitive data is prohibited

Rumy91 never collects sensitive data such as your religion, political views, biometric information, or health details. We only collect what is strictly necessary to operate the service.

2

Purpose of Data Use

We only use your data for specific, lawful purposes. No information collected on rumy91 is ever sold or rented to third parties for commercial use. The primary purposes for which we use your data are outlined below:

  • Creating and managing your account, and verifying your identity
  • Processing deposits, withdrawals, and other financial transactions
  • Providing gaming services, bonuses, and promotional offers
  • Preventing fraud, money laundering, and illegal activity
  • Providing customer service and technical support
  • Meeting legal obligations and regulatory requirements
  • Monitoring gameplay patterns to promote responsible gaming
  • Improving platform performance and resolving technical issues
📧
Marketing Communications

If you no longer wish to receive promotional emails or SMS messages, you can unsubscribe at any time. We respect your preferences and do not send unnecessary marketing communications.

3

Data Storage & Security

Rumy91 uses industry-leading technology to protect your data. All information stored on our servers is secured with 256-bit AES encryption. Every data transfer takes place over the TLS 1.3 protocol, keeping your information safe from modern cyber threats.

Your data is not kept longer than necessary. Some information may be retained for a limited period after account closure due to legal obligations, but it is not actively used.

  • 256-bit AES encryption — for all data stored on our servers
  • TLS 1.3 protocol — to protect data during transmission
  • Firewall and intrusion detection systems — to block unauthorized access
  • Regular security audits — conducted by independent third-party experts
  • Two-factor authentication (2FA) — to secure account access
  • Staff training — only authorized personnel can access your data
4

Data Sharing with Third Parties

Rumy91 never sells your personal data to third parties for commercial purposes. However, certain information may be shared in the limited circumstances outlined below:

  • Payment Processors: Only the information required to process transactions is shared with Mobile Banking, Nagad, and Rocket
  • KYC provider: With licensed third parties for identity verification
  • Law enforcement: Where required by court order or legal obligation
  • Anti-fraud system: With specialized services for fraud detection and prevention
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Third-Party Agreements

All of our third-party partners are required to adhere to rumy91's privacy standards. They may not use your data for their own purposes — it may only be used for tasks specifically directed by rumy91.

5

Cookie policy

Rumy91 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored in your browser. They help keep you logged in, remember your preferences, and analyze platform performance.

Cookie type Purpose Duration
Essential cookies Login sessions, security, platform performance Until end of session
Functional cookies Language preferences, layout settings, game preferences 30 Days
Analytics Cookies Traffic analysis, page performance 90 Days
Security Cookies CSRF protection, fraud detection Until end of session

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

6

Your rights

As a rumy91 member, you have full control over your own data. We comply with GDPR and international privacy standards, giving you the following rights:

👁️
Right to Know

You can find out what data we hold about you.

✏️
Right to Rectification

You may correct any inaccurate or incomplete information.

🗑️
Right to Deletion

You may request deletion of your data under specific conditions.

🚫
Right to Object to Processing

You may object to your data being used for marketing purposes.

📦
Data Portability

You can download a copy of the data we hold about you.

⏸️
Right to Restriction

You may request that processing be restricted under certain circumstances.

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Want to exercise your rights?

Contact our support team to exercise any of your rights. Requests are typically processed within 30 days. Your data will only be provided after your identity has been verified.

7

Minor's Privacy

Rumy91 is strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18. Age is verified at registration, and if an underage account is identified, it is immediately closed and all associated data is deleted.

If you believe a minor has accidentally created an account, please notify our support team immediately. We will take swift action.

8

International data transfers

Rumy91 primarily serves users in Bangladesh. In some cases, our servers or service partners may be located in other countries. When this occurs, appropriate safeguards are applied in line with international privacy standards during any transfer of your data. All international transfers are governed by GDPR-compliant agreements and security protocols.

  • Encryption is enforced before any data transfer
  • Verifying that the recipient country maintains adequate data protection laws
  • Data processing agreements are in place with all international partners
9

Policy Updates

Rumy91 reserves the right to update this Privacy Policy as needed. For significant changes, we will notify you in advance via your registered email or a platform notification. The "Last Updated" date at the top of the page always reflects the most recent revision.

Continued use of the platform after any changes will be considered your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

10

Contact

For any questions, requests, or complaints regarding our Privacy Policy, please reach out to our Data Privacy Team. We typically respond within 72 hours.

✉️
Contact the Privacy Team

Email: [email protected]  |  Hours: Monday–Saturday, 9:00 AM – 10:00 PM (BST)

Why rumy91 is trusted

Our privacy protection features

Rumy91 values every piece of information you share. Learn about our security measures.

🔐
Military-grade encryption

All your data on rumy91 is secured with 256-bit AES encryption — the same technology used in international banking systems. Your password is never stored in plain text.

🛡️
Selling user data is strictly prohibited

At the core of our business is a firm commitment: your personal data will never be sold or rented to any third party. This is an absolute rule at rumy91.

🔍
Transparent Data Processing

What we collect, why we collect it, and how long we keep it — all clearly stated in this policy. No hidden terms, no vague language.

⚙️
Your data, in your hands

You can view, update, or request deletion of your data at any time. Unsubscribing from marketing emails is simple — just one click.

🌐
GDPR-compliant service

Rumy91 complies with GDPR, the international standard for data privacy. This ensures your personal information is handled to the highest global standards.

🕐
24/7 Security Monitoring

Our security team works around the clock to protect your account. Any unusual activity is acted on immediately and you are notified right away.

FAQs

Privacy Questions

No, absolutely not. One of rumy91's strictest policies is that your personal data will never be sold or rented to any third party. Your information is used solely to improve the services provided on the platform.

Your data is retained for as long as your account remains active. After account closure, certain financial records may be kept for up to 5 years to meet legal obligations. All other data is deleted as soon as possible.

Yes, you can submit a request to have your data deleted. However, data subject to legal obligations — such as transaction records — may not be deletable immediately. Email our support team and they will process your request within 30 days.

No. Your phone number is only used for account verification, sending OTPs, and critical security alerts. It is never shared with any marketing agency or third party.

Email [email protected] as soon as possible with full details. Our security team will immediately lock the account and launch an investigation. Keeping 2-factor authentication enabled significantly reduces the risk of account compromise.
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